About this opportunity

Following the promotion of the current incumbent, we are looking for a Key Accounts Director to join our corporate Sales function at Crown. The position is based in Zug, Switzerland and reports to the Vice-President Commercial Europe.
 
Within the Swiss Principal policies and instructions, the Key Accounts Director will develop, implement and control business strategies and activities for our most important customers.

The role involves running sales activities to achieve volume and profit targets set by the business President.

The Key Accounts Director will have direct involvement with customers during negotiations and will prepare the relevant Sales team for negotiations.

Your mission in Crown

• Manage and expand Crown’s key customer relationships
• Lead commercial negotiations and secure long-term partnerships that align customer satisfaction with Crown’s profitability goals
• Monitor customer performance, forecast accuracy and profitability, and ensure commercial targets are met
• Act as the strategic link between customer needs and internal stakeholders
• Drive commercial strategy to meet revenue and profit targets
• Be accountable for delivering the commercial budget

Required Education and Experience

• A relevant bachelor’s degree followed by a master’s degree and/or MBA
• A minimum of 10 years’ post university commercial experience ideally acquired in the Packaging, F&B or similarly relevant industry

Required Skills and Competencies 

• The ability to develop a strategic vision and deliver key messaging to Commercial teams
• Excellent interpersonal skills
• Outstanding negotiation, persuasion and selling skills
• Strong leadership and listening skills
• The ability to communicate at all levels of the organisation
   

Additional Information and Requirements
This role demands a high level of financial understanding. You will be expected to interpret and act on complex financial data, including customer profitability, pricing structures and margin analysis. Suitable candidates must therefore demonstrate strong analytical skills, a solid grasp of commercial finance and the ability to collaborate effectively with finance teams to ensure alignment with budgetary and profitability goals. Experience with forecasting, hedging and contract terms is highly desirable.
 

A self-starter, you will be ‘stress-proof’ and capable of working to tight deadlines. You are willing to travel frequently, sometimes at short notice. While fluency in English is a requirement, the ability to speak other languages would be advantageous.

If you think you have what it takes to succeed in the role, we would love to hear from you!