About this opportunity

Main Responsibilities: 

•    Uphold compliance with the Quality Control Plan, ensuring all process control parameters are maintained within specifications
•    In case of non-conformance (product or raw material), ensure contingency actions are taken and suspicious stock is isolated using SAP.
•    Manage customer complaints whilst ensuring that preventative measures are taken
•    Measure, analyse, and report the costs of poor quality
•    Maintain measurement gauges and follow calibration requirements.
•    Maintain Crown Integrated Management Systems documentation.
•    Prepare for 3rd party (customer, certification body etc.) audits.
•    Improve quality performance through the utilisation of Statistical Process Control (SPC), Cpk/Ppk (Process Capability & Performance), and Continuous Improvement techniques 
•    Be the site champion for Food Safety and Defence initiatives
•    Work close with shift quality team and train them in case of any process, procedure, workflow etc. changes

Required Education and Qualifications

• Degree level qualification in Quality or Mechanical Engineering 
• Alternatively, qualified by experience of a Quality Auditor role in a manufacturing environment (3 years minimum)

Required Knowledge and Experience

• Industry experience in FMCG, automotive or similar manufacturing industries.
• Hands on experience in root cause analysis, problem solving and process standardization. Ideally a practitioner of QA problem solving and improvement methods (8D, RCA, DMAIC, etc.)
• Strong analytical skills, running reports in Excel, using SAP QM, and various document management tools
• Strong understanding of process capability and Minitab calculations.
• Good level of knowledge and experience of SAP QM transactions.
• Knowledge of ISO 9001 Quality Management Systems

Beneficial 

• Total Productive Management – Quality Maintenance knowledge and experience will be a strong plus.

Required Skills and Competencies

• Data driven
• Collaborative team player with the ability to influence and engage others 
• Strong familiarity with IT tools and quality systems 
• Attention to detail
• Positive and safety mindset
• Good verbal and written communication